Click below for a step-by-step guide on how to apply for the RAFT program:
For Landlords/Property Owners
The RAFT application system requires both a tenant application and a landlord application for tenants who are requesting rental assistance. Landlords and property owners can (a) begin the RAFT application process for their tenants who may need to request financial assistance for overdue rent OR (b) complete the application once the tenant has submitted their application.
To begin the landlord/property owner application process, you must first register an account as a new user if you have not already done so here: User Registration (mass.gov)
***Your account must have info entered for the Payee, Properties, and Payment Methods sections on your profile before you can apply.
Once a landlord/property owner has an account, you can apply here: Home (mass.gov) If your tenant has already completed their application at the time you are submitting the landlord application, be sure to include the Tenant Application Code that you received in your email. Note that the Tenant Application Code is different from their Case ID.
For more guidance on how to apply and create a landlord profile, please utilize this reference guide: Housing Assistance Application Reference Guide (mass.gov)
For a list of landlords’/property owners’ Frequently Asked Questions, visit: Landlord FAQs download (mass.gov)
For other resources, including recordings of webinars about Landlord/Property Owner RAFT Application Portal, visit: RAFT Public Resource and Training Portal | Mass.gov
Income-eligible individuals and families, regardless of immigration status, who have lost income or seen expenses rise due to a hardship, including COVID-19, can apply for help using a secure online application. Funding is available to help with overdue rent or mortgage payments, short-term rent or mortgage stipends, and in some cases, moving costs (including first, last, security) through state programs, state, federal, and privately funded programs such as: