Little Caesars Arena

Little Caesars Arena in The District Detroit serves as the home of the Detroit Red Wings, Detroit Pistons and countless other sports, entertainment and community events. Little Caesars Arena also features state-of-the-art technology, fan amenities and active community spaces like the Via, the BELFOR Training Center and the Chevrolet Plaza.

• All fixed concession stands at Little Caesars Arena are wheelchair accessible.
• Accessible counters are available for guests in wheelchairs and can be found throughout the venue.
• Accessible tables and service counters are available for guests in wheelchairs in all Club locations and at all restaurants adjacent to Little Caesars Arena.
• Accessible drinking fountains are available on the Street Level Concourse at PORTALS 1, 4, 10 and 13 and on the Upper Level Concourse at PORTALS 21, 29 and 62

• There are four main entries that allow guests to enter the venue directly from the streets of Downtown Detroit and into our Street Level Concourse. To ensure the highest level of safety and security, all guests are subject to a security screening upon entering Little Caesars Arena.
• Huntington Entry NW - located on Sproat St. just west of Woodward Ave
• Chevrolet Entry NE - located on Woodward Ave. and Sproat St
• Comerica Entry SE - located at Woodward Ave. and Henry St
• Meijer Entry SW - located at Henry St. and Park St.
• For guests who park in the Trinity Health Garage located on Cass Ave. and Sproat St. and have access to one of our premium spaces, they can access the Skybridge which connects to the Blue Cross Blue Shield Suite Lounge.

• For most concerts, family shows and Detroit Pistons games, we offer accessible floor seating which can be accessed by using the Southeast elevators located between Mike's Pizza Bar and The Mixing Board, across from PORTAL 9.

• For guests with hearing impairments, assisted listening devices are available at the Guest Service Office on the Street Level Concourse outside PORTAL 10.
• The devices operate on an FM system. Guests wishing to check out a device must leave a driver’s license or credit card, which will be returned upon receipt of the device.
• Devices are distributed on a first-come, first-served basis and are provided free of charge.

PARKING & DROP OFF

• Accessible parking is available in all of Olympia Development of Michigan’s parking lots at a first-come, first-serve basis.
• The Trinity Health Garage, United Wholesale Mortgage Garage, and Temple West Garage have the closest accessible parking spaces to Little Caesars Arena at a first-come, first-serve basis.
• The accessible drop-off & pick-up area is along the West Fisher Service Drive, near Park Street and the UWM Garage. View Accessible Parking Map

SENSORY KITS & KULTURECITY

• Little Caesars Arena has partnered with KultureCity to make all events hosted at the arena sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event staff are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.
• Sensory bags, equipped with noise canceling headphones, fidget tools, and verbal cue card are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available.
• Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition.
• Sensory items are provided free of charge and are distributed on a first-come, first-served basis at the Guest Service Offices located at PORTALS 10, 20, and 67.

• Little Caesars Arena is excited to announce the unveiling of the brand new, state-of-the-art sensory room in collaboration with KultureCity®. This sensory room is designed to cater to the needs of individuals with sensory processing needs and is set to revolutionize the way we experience public spaces.
• With input from sensory experts, the room is thoughtfully designed to cater to a variety of sensory needs, incorporating elements such as adjustable lighting, calming visuals, and comfortable seating. A range of sensory tools and equipment such as bubble walls, Yogibo bean bags, Nunoerin sparkle, and tactile objects are available to create a personalized and calming experience. The sensory room is designed to be fully accessible, accommodating individuals of all abilities and ages, with features such as wheelchair accessibility.
• The sensory room is located on the upper concourse, across from PORTAL 66, next to First Aid. The sensory room will be open for all events taking place at Little Caesars Arena.

• Accessible seating is available at every price point in the venue can be purchased through all announced ticket sales locations, based on availability.
• Additional companion seating may be purchased based on availability by calling 313-471-7929.
• All entrances are accessible.
• If a guest requires accommodation after their ticket purchase, please call 313-471-7929 for assistance.
• Guests at the venue who need to be relocated can visit the XFINITY Box Office across from PORTAL 5 for assistance.
• If accessible seating is needed after the purchase of regular seats, please call 313-471-7929 to see if an exchange is possible.

• The only animals allowed inside Little Caesars Arena are those serving as a guide, signal or service animal to aid guests with disabilities. Guests escorted by service animals may not take up any additional seats unless a ticket has been purchased for the adjacent seat.

SIGN LANGUAGE INTERPRETERS

• A sign language interpreter can be provided; however, a four-week notice is required before an event. To request a sign language interpreter, please vist 313Presents.com/InterpreterRequests

TICKET ISSUES

• For guests experiencing challenges with their tickets, please reach out to one of our Guest Relations colleagues to assist you.

QUIET SPACES

• For guests who need a quieter environment, guests have access to the Mothers Room located near PORTAL 20.

WHEELCHAIRS

• Wheelchairs are available at each entrance for transportation to and from seating areas. Just ask any colleague for assistance upon entry and they will be happy to help you.
• Wheelchairs are not available for individual use during events. Guests may be asked to wait during busy times until one becomes available to transport them either to their seats or back to the doors.
• In a medical emergency requiring wheelchair service, contact the nearest colleague.
• Guests are permitted to bring their own wheelchairs and powered mobility devices.
• For those transferring from a wheelchair to an arena seat, we'll store the wheelchair and return it when needed.

• To uphold health and safety protocols, minimize contact and ensure a more seamless entry process, our venues have adopted a no bag policy.
• BAGS LARGER THAN 4” X 6” X 1.5” INCLUDING BAGS ASSOCIATED WITH LAPTOPS, TABLETS, CAMERAS AND BINOCULARS ARE PROHIBITED.
  Single compartment bags, wallets, clutches, fannie packs, and clear bags smaller than 4" x 6" x 1.5" with or without a handle or strap are permitted.
• Exceptions to this policy include: Bags required for dietary or medical necessity. Medical necessity includes Diaper bags, Oxygen, Insulin, Epi-pens and other medical devices. Medical or diaper bags must measure smaller than 16” x 16" x 8" and are required to be x-rayed upon entry at either the Meijer Entry NW or Comerica Entry NE.

The XFINITY Box Office at Little Caesars Arena is located on Woodward Avenue, adjacent to the Chevrolet Entry Northeast.

REGULAR HOURS
Monday – Friday: 11:00 am - 5:30 pm
Saturday & Sunday: Open on event days only

EVENT DAY HOURS
11:00 am - 60 minutes after event start time

TICKET LIMIT POLICY
The maximum number of tickets that can be purchased for a show is restricted to the published ticket limit of that show. Most events have an 8 ticket limit. The ticket limit can be viewed on the individual event page through the Ticketmaster website. This applies for the entire duration a show is on-sale and includes all points of purchase. 313 Presents reserves the right to cancel ticket limits on specific shows or offers at any time that exceed the policy. There is a four event per transaction limit (or a maximum of 32 tickets). If you wish to purchase more than four events, we politely ask that you get back in line (if applicable).

• ADDRESS: 2645 Woodward Avenue Detroit, Michigan 48201
• MAIN LINE: 313-471-7000
• ACCESSIBLE SEATING: 313-471-7929
• GROUP SALES:
  Concerts & Events: 313-471-3099
  Detroit Red Wings: 313-471-7575
  Detroit Pistons: 313-747-8667
• GUEST EXPERIENCE:
  313presents.com/GetInTouch
  During events, for non-emergencies, text LCAHELP to 313-513-HELP (4357)
• LOST & FOUND:
  313Presents.com/LostandFound
• OLYMPIA PARKING: 313-725-3848
• PREMIUM SEATING & SUITES:
  Detroit Red Wings: 313-471-2260
  Detroit Pistons: 313-771-0124
• SPECIAL EVENTS: 313-471-3333
• SUITE SERVICES: 313-471-3075

Little Caesars Arena is a smoke-free venue, smoking and vaping are prohibited. Guests that violate the smoking policy are subject to ejection from the venue.